Privacy Policy

Last Updated: 5th November 2025

Welcome to Mirrorstone, a modestly multiplayer online role-playing game (“MMORPG”) developed by Michael Van Der Velden (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you play Mirrorstone, visit our website, or interact with our services.

1. Information We Collect

We collect information to provide a safe, stable, and enjoyable game experience. This includes:

A. Information You Provide

  • Account Information: Username, email address, password, and optional profile details.
  • Player Communications: Chat messages, website comments, support requests, bug reports, and feedback.
  • Payment Information: If you make purchases, your payment is processed by trusted third-party providers (e.g., Steam, Stripe, PayPal). We do not store credit card details.

B. Information We Collect Automatically

  • Device Data: IP address, operating system, device type, and browser information.
  • Gameplay Data: Character name, progress, in-game actions, items, achievements, and logs.
  • Analytics Data: Session length, crash reports, latency, and performance metrics.

C. Information from Third Parties

If you link your account with a third-party platform (e.g., Steam, Itch.io, Discord), we may receive limited information such as your platform ID, avatar, and display name.

2. How We Use Your Information

We use your data to:

  • Operate and maintain the game and servers
  • Save progress and synchronize gameplay data
  • Prevent cheating, fraud, and abuse
  • Improve performance and player experience
  • Provide customer support
  • Send updates, patch notes, or promotional news (only if you consent)

We do not sell or rent your personal data to third parties.

3. How We Share Your Information

We may share limited information with:

  • Service Providers: For hosting, analytics, payment processing, or crash reporting
  • Law Enforcement: If required by law or to protect our rights and the safety of our players
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity

All third parties are required to protect your information according to this Privacy Policy and applicable laws.

4. Data Retention

We keep your data only as long as necessary to provide our services. If you delete your account or request removal, we will delete or anonymize your personal data within a reasonable period, unless we must retain it for legal or security reasons.

5. Security

We use encryption, secure servers, and other measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your region, you may have the right to:

  • Access and receive a copy of your data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for certain uses
  • Opt out of promotional communications

To exercise these rights, contact us at [email protected].

7. Children’s Privacy

Mirrorstone is not intended for players under the age of 13 (or the minimum legal age in your region). We do not knowingly collect personal data from minors. If you believe your child has provided personal information, please contact us for deletion.

8. International Data Transfers

Your information may be processed in countries outside your own, including those that may not have the same data protection laws. We take steps to ensure appropriate safeguards are in place for international data transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date. If changes are significant, we’ll notify you through the game or email.

10. Contact Us

If you have any questions, complaints, or requests regarding your privacy, please contact:

Mirrorstone Team Email: [email protected]